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Emotional Fatigue: Coping With Academic Pressure
Nick Repak
Director, Grad Resources
Introduction: Recognizing the Problem on the
University Campus
In the classic film, Catch-22, from the novel
by Joseph Heller, Alan Arkin walks with a doctor at the military base, amidst
smoke and plane engines roaring for takeoff, and says "I don't want to fly anymore
because it's too dangerous and it's made me crazy." The doctor, in sympathy
yet with sterness, states, "I can't ground you just because you ask me; I can
only ground crazy people." Arkin replies, "Let me get this straight. I must
be crazy to keep flying combat missions, but if I asked to be grounded because
I'm crazy, then I must not be crazy and therefore I can't be grounded." The
doctor confirms, "That's right; that's Catch 22."
It seems that the same logic is prevalent today
at the major universities of America in describing the hoops and hurdles thrust
in the way of the average graduate student. Many are told, "We value teaching,
and you will teach (though you may receive little or no training as you become
a TA), but if you excel at teaching we may reward you with a special grant that
allows you not to teach." Also, "The demands will be so great that you will
need a unique support system to help you through your academic quest," but the
environment will allow little time to establish relationships, and the department
may be so competitive that it hinders relationships from forming. Again, "You
might want to take advantage of your advisor as a mentor, and they will enjoy
that also," however, their research demands force them to commit their time
and energy in the direction of research and publishing and may force you to
do the same. You might desire coherence in your life, and that would assist
you in your personal wholeness and integration of your studies, but again, there
is no time for such things. Facing these academic "catches" may require some
critical reflection on your personal lifestyle and environment to avoid emotional
fatigue.
The problem of burnout, with its accompanying
emotional exhaustion and feeling of low personal accomplishment, has prompted
much study as it relates to management and business. However, the academic community,
which seems to accept fatigue as part of student life, is just beginning to
seriously take notice.
An undergraduate study done by Neumann, Neumann
and Reichel, professors at Boston and Ben Gurion Universities, is the only research
that has attempted to define the problem on the college campus. The authors
conclude:
College students may in fact experience the burnout phenomenon
due to learning conditions that demand excessively high levels of effort
and do not provide supportive mechanisms that would facilitate effective
coping.{1}
The Neumann study found emotional exhaustion
and lack of felt accomplishment as ingredients of the burnout process. The conclusion:
Emotional fatigue greatly influences student performance and affects personal
commitment. On the other hand, the degree to which the student experiences emotional
exhaustion is dependent on his individual flexibility, involvement, and student-faculty
contact.
Grad Resources projected these same findings
to be true for graduate students who face an increased work load and have little
involvement outside their department. Grad Resources commissioned the Barna
Research Group of Glendale, California, to conduct a survey of those enrolled
in upper level programs. Using telephone surveys with a representative sample
of 404 students, stratified by degree program and type of school, Barna evaluated
their interests, lifestyles, and felt needs.
The survey revealed that graduate students do
feel a great amount of pressure. Fifty-five percent of the students surveyed
considered dealing with stress and burnout a major challenge. In addition, 70
percent of the grads responding to a broad list of "anxiety producers" declared
that their major concern was the achievement of the elusive "balanced life,"
i.e. finding ample time for family, self, and others and feeling that their
life is under control.
The majority of graduate students also expressed
a desire to deepen personal involvement in their field of study. For instance,
51 percent indicated interest in attending a panel discussion comparing ethical
issues in their field of study. One third desired a deeper relationship with
a faculty member.
With what was uncovered in the Barna study,
it became apparent that the majority of graduate students struggle with emotional
fatigue. Some are even in danger of abandoning the calling they have chosen.
To help understand the pressures and how to deal with them, we incorporate our
findings to present a description of the environment in which this burnout takes
place. We also emphasize the traits and symptoms of emotional exhaustion, discuss
possible results from poor coping strategies in the life of the graduate student,
and conclude by exploring possible solutions to the cycle of fatigue.
The Environment
The Barna Study revealed the potentially oppressive
environment of graduate students and some ingredients that contribute to emotional
fatigue.
First, lack of time. Graduate students
indicated that their total available free time averages to about 15 hours per
week. For many, those hours are consumed by family or job responsibilities,
leaving little time for personal needs, refreshment by exercise or leisure pursuits,
or even for ordering priorities.
Second, financial pressure. Forty-six
percent of students surveyed listed finances as an anxiety. Dealing with the
financial pressures which result from an extended period of study and pursuing
future job prospects may raise graduate students' anxiety levels. Many are already
in the work force, at least on a part-time basis and face the tensions of the
working world as well as those of intensive study.
Third, lack of faculty contact. The Neumann
study revealed that faculty involvement was an important ingredient in academic
success. One third of those surveyed in the Barna Study said they desired a
deeper personal relationship with their supervising professor. Yet the need
for individual support and affirmation often goes unmet due to a lack of faculty
availability. This situation contributes to the sense of helplessness that graduates
feel as they strive to shape their academic environment. One Ph.D. student explained,
"Having come from a smaller undergraduate experience to a major research institute,
I felt stressed over the department politics for which I had no game plan."
However, it is unreasonable to expect graduate
students to shut down, take time out, or demand that their supervisors lessen
requirements to help them cope with fatigue. In the present academic system,
the life of the graduate student is so clearly defined with built-in pressures
that there is little room for escape and recovery.
Excessive workload, lack of balance, inadequate
free time, and little opportunity to influence the environment make up only
part of the fatigue syndrome. Most graduate students possess distinctive inner
qualities and traits that help them persevere in academic goals but which may
also accentuate the cycle of burnout.
The Traits
Traits exhibited by a majority of graduate students
set up an emotional cycle of perfectionism that easily leads to exhaustion (see
chart detailing the self-description of grads from the Barna study). The Barna
survey revealed that most (54%) take life very seriously. Eighty-seven percent
said they wanted to be known for integrity. Many graduate students also exhibited
perfectionistic tendencies -- placing high expectations on themselves and allowing
no room for failure. Consequently, the average student refuses to acknowledge
the internal alarms that signal a need for help.
Even if support were available, most probably
would not accept it. An overwhelming majority of graduate students surveyed
(86%) said their primary source of strength during times of need or crisis was
their inner self. As self-reliant individuals, they feel they must face
their external environment and any accompanying sense of hopelessness and helplessness
or feelings of isolation and frustration alone. The internal qualities which
keep them pushing, pursuing, seeking, and reaching out of their realm of skill
and familiarity, also make them hesitant to seek external help.
Why do graduate students persevere so persistently?
They have a dream that drives them. The majority (68% ) indicated a tendency
to lean away from the practical, tangible rewards towards achieving ideals for
their own sake and the potential to influence others through an academic career.
Graduate students are usually classical examples
of the "over-achiever." The Barna data presents the profile of an individual
who sets lofty (often unrealistic) goals, allowing no room for flexibility or
adjustment to the barrage of new challenges. Many feel inadequately prepared
for the tasks that they face -- such as being a teaching assistant. Although
some colleges offer seminars in learning teaching techniques, many still do
not. Despite lack of guidance, grads still sense internal pressure to push themselves
until they master these skills independently. Suffering occasional feelings
of bondage to a faculty member does not deter them because they know that their
future in academics is partly determined by a positive report from their professor.
Below is a listing of typical traits characterizing
a high achiever (compiled from David Fontana, Managing Stress{2}):
- Does several things at once (i.e. telephoning. holding a
conversation, jotting notes on a pad and swiveling back and forth on your
chair all at the same time).
- Often feels guilty when relaxing.
- Quickly bores with other people's conversations, wants
to interrupt, finish sentences for others or hurry them up.
- Tries to steer conversations towards his/her
own interests instead of wanting to bear about those of others.
- Usually feels anxious when engaged in a task, wanting to finish it and get
on to the next one.
- Is unobservant about anything that isn't immediately connected with
what he/she is doing.
- Prefers to have rather than to be (i.e. to experience possessions
rather than to experience himself or herself).
- Does most things (eating, talking, walking) at top speed.
- Finds people like himself/herself challenging and people who dawdle infuriating.
- Is physically tense and assertive.
- Is more interested in winning than in simply taking part and enjoying himself/herself.
- Finds it hard to laugh at himself/herself.
- Finds it hard to delegate.
- Finds it almost impossible to attend meetings without speaking up.
- Prefers active holidays to dreamy relaxing ones.
- Pushes to achieve his/her own standards without showing much interest
in what he/she really wants out of life.
A person who possesses many of the traits is
a primary candidate for stress-related emotional fatigue. A serious disposition,
an attitude of self-reliance, a "driven" personality, and tendencies to overachieve
are some of the contributors to a cycle that leads to burnout in graduate students.
The Indications
We can identify basic physical and cognitive
components that are good indicators of an approaching fatigue problem. Physiological
components concern actual physical changes that occur. The following are several
signs and symptoms of burnout:
- Decreased stamina
- Sleep problems increased need for sleep or insomnia
- Weight loss or gain; decreased or increased appetite
- Accident proneness
- Increased susceptibility to illness
- Psychosomatic complaints headaches, migraines, u1cers
or backaches
- Substance abuse -- excessive drinking or drug use
- Cardiopulmonary problems increased blood pressure
or heart disease
Obviously, a person may not display all of these
symptoms nor is this list comprehensive. One symptom may be enough to necessitate
personal lifestyle change.
Cognitive components also make up some of the
primary manifestations of stress and emotional fatigue. Listed below are some
of these factors{3}:
- Depression: mood changes or cries easily
- Isolation: lack of desire to socialize, or simply
isolates self from others either physically or emotionally
- Marital/family/roommate conflicts
- Cynicism
- Rigidity or passivity
- Aggression
- Mental illness
- Self esteem problems: sense of despair, emptiness
or sense of meaninglessness
Physiological and cognitive changes associated
with stress and emotional fatigue interact. A sample case study below provides
a picture of how the two types of elements might present themselves and interact
with one another:
Brian is a first year graduate student in chemistry. After
moving across the country to a new school, he quickly becomes immersed in
his work. He develops a few close friends but just does not have time to cultivate
relationships outside of the few people he sees every day. Thus, at times,
he feels alone and depressed.
These feelings are further complicated by the enormous workload
thrust upon him. He confesses feeling angry with himself for not staying on
top of his work and guilty for all the things he leaves undone. At times,
he gets nervous and panicky thinking about all he needs to accomplish and
the limited amount of time he has to complete everything. Some nights, even
after a long exhausting day, he can't get to sleep. Sometimes he forgets to
eat because he is too busy; other times, he grabs a doughnut or candy bar.
Brian realizes things need to change but just does not know
how to go about it.
In Brian's case, some of both the physiological
and mental symptoms associated with emotional fatigue are seen. Fortunately,
Brian recognizes that he cannot keep going at the same pace and that he needs
to deal with his emotional fatigue.
However, many graduate students refuse
to acknowledge their need to slow their pace or to accept outside help. They
allow their condition to proceed to advanced stages before dealing with symptoms
like those listed above. Soon they melt down from fatigue and reap devastating
results.
The Results
But what, then, are the possible results of
the cycle of environmental and personal stresses that lead to burnout? Here
are several areas that may have lasting repercussions:
1. Quality of work affected. The quality
of work produced in the course of a graduate career can be severely affected
by poor coping strategies. First, stress may produce a focus on short term completion
versus long term learning. For instance, a fatigued student may cram for an
exam rather than master the content, or he may throw together material for a
paper instead of thoroughly researching his subject. The result is that his
work suffers, and he will not get the maximum value from his education.
Second, many pressured students attempt to minimize
other interests and limit their efforts to what is required within their field
of study This causes an unhealthy isolation.
Dr Ernest Boyer, President of the Carnegie Foundation
for the Advancement of Teaching says, "Graduate study is all too often a period
of withdrawal -- a time when students are almost totally preoccupied with academic
work and regulatory hurdles.{4}" This detachment not only isolates the grad from
a potential support network but also limits the degree to which
the assimilation of ideas can be processed and applied to the complexities of
ethical and social issues in real life.
Dr. Boyer presents the need for interdisciplinary
involvement: "The real danger is that graduate students will become specialists
without perspective, that they will have technical competence, but lack larger
insights.{5}" This narrow view will directly affect the student's ability to deal
with issues later in his career field.
2. Degree plans halted. Without change the graduate student
may succumb to overwhelming fatigue which may lead to the halt of his/her degree
plans. Dreams of teaching researching and publishing are shattered. Despite
investment of years in academic training the grad will fall short of his/her
perceived goals.
3. Interpersonal relationships stunted. The Barna study
indicated that graduate students place a high value on close personal friendships
(81%) and family relationships (59%). Yet the data suggests that when "push
comes to shove" for time demands, the pursuit of academic goals wins out.
While the Barna study shows a hearty agreement among graduate
students concerning the benefits of mutual respect, empathy, commitment, and
camaraderie of close peer networks, it may be an agreement in principle only.
The hindrances of time commitments, lack of social involvement, and hesitancy
toward self-disclosure prevent the natural development of rewarding support
networks. Typical coping mechanisms tend to move graduate students to redouble
their work efforts in an attempt to catch up and to guard their personal "academic
turf" from those perceived as potential competitors within their department,
creating greater isolation. These barriers to vulnerability virtually assure
the fatigued graduate student that the benefits of the close community relationships
will not be part of their emotional fatigue release.
In addition, emotional exhaustion may disengage the student from
family relationships. Harvard professor, Dr. Armand Nicholi, in his paper "What
Do We Really Know About Successful Families?" emphasizes the devastating effect
of an absent spouse or parent on the family. Without spending time together,
he says, family members fail to meet each other's emotional needs. For the student
who is married, this leads to low self-esteem and results in depression for
husband and wife.
The same is true for children of graduate students. Dr
Nicholi describes the crippling impact of an absent parent. "A child experiences
an absent or emotionally absent parent as rejection, and rejection inevitably
breeds resentment and hostility.{6}" He cites numerous examples from case studies
on the long term results of parental inaccessibility on the child's development
and the family experiences, i.e. anger, rebelliousness and incapacitating emotional
conflicts.
The consequences of poor coping strategies within the
family have lasting effects on spouses and children. The coping mechanism of
isolation can also set patterns that affect future marital and parental relationships.
4. Future career jeopardized. The academic life
holds pressures that remain prevalent throughout graduate school and into an
academic career. Yet, how often have so many struggled for so long, through
so much, only because they say to themselves, "soon things will be different."
Those pursuing Ph.D.'s to teach at the college level (51%) may be deceiving
themselves. A recent study of faculty by the Carnegie Foundation for
the Advancement of Teaching reveals the intense pressures felt by professors.
"Fifty-three percent of those (faculty) under 40 years of age reported that
'my job is a source of considerable personal strain'."{7} They also indicated
that "the quality of their work is, in fact, diminished by competing obligations."
As one professor confided, the stresses became so unbearable that he was forced
to cease his work completely until he recovered from fatigue.
The pessimistic picture painted by the formal
studies of the burnout phenomena and the descriptions given by graduate students
themselves have prompted the offering of various methods of coping. These solutions
furnish suggestions for dealing effectively with the burnout phenomena, not
with eliminating the situation.
The Solutions
It is essential to develop effective coping
skills while in graduate school to succeed in a healthy manner, both while in
graduate school and later in life. An individual's reaction to, and ability
to cope with stress may be more important than lessening the load.
The problem of burnout demands that the graduate
student possess a strong ego identity. Antonovsky, in Health, Stress, and
Coping defines a strong ego identity as "a sense of the inner person, integrated
and stable, yet dynamic and flexible; related to social and cultural reality,
yet with independence, so that neither narcissism nor being a template of external
reality is needed."{8} This inner sense gives confidence to the individual and
a coherence to life experience which frees the student to cope with the pressures
of academia.
Developing adequate methods of dealing with
stress throughout a lifetime involves recognizing weaknesses, utilizing strengths
and employing outside sources. We have included a chart on "The Salutogenic
Model of Health" which shows the interaction of stressors that lead to a healthy
continuum (see appendix). By using the path from the model, coping strategies
can be delineated and used in forming effective methods for coping with burnout.
To aid in developing a strategy for coping,
we have included the following practical recommendations for dealing with the
burnout syndrome.
1. Journal your progress. Journaling
your progress in dealing with stress and burnout will enable you to identify
how this syndrome operates personally in your experience and to seek solutions.
Some possible suggestions are:
- Begin to analyze your destructive "self-talk" -- identify
the statements that you say to yourself that minimize your worth and are
false statements of your progress and accomplishments. Don't compare yourself
to superperformers. Be aware of what you require to remain refreshed and do
not attempt to maintain the same pace as them.
- Identify your strengths and give yourself the opportunity
to rebuild confidence through utilizing them. Grad Resources offer aids to
help in identifying personal strengths and weaknesses. At particularly low
times, list the top fifteen strengths and read them back to yourself.
- "Mark your trail" when exhaustion sets in. Begin describing the conditions that
bring it on, the symptoms by which you identify
it and the most efficient means to deal with the problem. Take note of your
progress and remember that healthy change takes longer than expected Use your
stressful experiences to prepare yourself for the next occurrence.
2. Manage time and set personal priorities.
Without good time management, burnout becomes a high probability. When attempting
time management consider: First, conserving time -- be wise with the hours
in the day. Set a schedule, but don't be forced to follow it absolutely. Second,
controlling time -- learn to say "no" where possible and follow through. Third,
making time -- realize priorities, reorganize them, and stick to what is important.
The following are some suggestions for making use of your time:
- Find privacy where the telephone can't
ring and people can't interrupt.
- Get an appropriate amount of sleep. Add one-half hour
of sleep each day until you wake up on your own to assess your biological
need. You can go for a brief period of shortened nights for extended study
hours but do not sustain this schedule for long periods of time.
- Allow yourself leisure time and take vacations -- even
if for a day. Include types of leisure that refresh (alone and in a quiet
atmosphere) and that give perspective ie reading an article in another field,
novels, listening to music, cooking (or even escaping to the graduate coffee
house).
- Exercise regularly -- even regular walks will help.
- Eat properly balanced meals. Plan menus for two weeks
and freeze large dishes. Plan meals around for socializing to give more time
for interpersonal relationships.
3. Cultivate relationships. To
cope with burnout, acknowledge your need for interaction with other people.
Although finding time for relationships is a challenge for graduate students,
social networks add a balance that is vital to alleviating stress. Here are
some areas to appraise:
- Assess your current friendships Which of these are at the
acquaintance level the companionship level or the established-friendship level?
How could these relationships be cultivated with the goal of seeing them progress
to a higher level than they are at the present?
- Develop interaction networks Consider exercising with a
group of people to be accountable to one another and maximize the aerobic
benefits.
- Find ways to get out of yourself and get your focus off
your condition. Many faculty are hosting optional seminars that cross disciplines
to provide greater depth for graduate studies that would be missed by the
student unable to think past this fatigue condition Most importantly look
for opportunities to serve your peers, the campus community, and the less
fortunate in your city.
4. Seek professional help. If stress becomes overwhelming
and coping strategies do not help, seek professional help early. By waiting
problems can only be exacerbated. The key here is to prevent mental illness.
It should be noted the diathesis-stress model of mental illness{9} shows that
certain genetic combinations may lead to a predeposition toward a mental disorder
and that this genetic predisposition combined with environmental stress will
result in abnormal behavior. Many forms of mental illness appear to be brought
on by "environmental
stressors." Therefore, there is no admission of failure in asking others to
help manage stress. In fact, it maybe necessary.
5. Develop your world view. Your
philosophy of life is vital to achieving purpose and fulfillment.
Acquiring a perspective on your place in society and contribution to life will
help guard against feelings of discouragement and meaninglessness that deepens
emotional fatigue. In assessing your world view, here are some essential questions
to consider:
- What is the highest priority of your life?
- What would you like the biggest priority of your life
to be in 40 years?
- Is there a cause (or causes) for which you would sacrifice
your personal standard of living?
- If someone asked you to describe the principles by
which you live your life, what would you say?
- Are there any absolute rights or wrongs? What are
they?
- How do you make decisions? For example: How will you
decide upon your future job placement? The person you decide to marry?
- What is one question that you would most like answered
about life?
- If you could change one thing about
our wor1d what would it be?
Philosopher W. P. Alston emphasizes the importance
of periodic reflection when he says:
It can be argued on the basis of facts concerning
the nature of man and the conditions of human life that human beings
have a deep-seated need to form some general
picture of the total universe in which they live, in order to be able to
relate their own fragmentary activities to the universe as a whole in a
way meaningful to them; and that a fife in which
this is not carried through is a life impoverished in a most significant
respect.{10}
The graduate student's basic outlook toward
his studies, his future career, and the meaning of life is fundamental to the
implementation of any solutions. Burton R. Clark in his book The Academic
Life, states:
Under all the strengths and weaknesses, the autonomies
and vulnerabilities, of American academic life, we can sense the problem of
calling (italics ours). When academic work is just a job and a routine
career, then such material rewards as salary are front and center. ...A calling
transmutes narrow self interest into other regarding and ideal regarding interests:
One is linked to fellow workers and to a version of a larger common good.
It has moral content, contributing to civic virtue.{11}
The view that one's academic circumstances are
a calling is paramount to maintaining commitment and achieving success. A calling
makes a graduate student's studies inseparable from his personal ideals and
integrates his work into his sense of coherence.
Conclusion
In this article, we have examined the fatigue
syndrome and have presented a number of practical solutions for coping with
burnout. The question remains, can the graduate student learn to have a balanced
fife in the midst of such tremendous pressures?
By recognizing the role of the academic environment
and its oppressive nature, by understanding the personal traits such as perfectionism
and the tendency to over-achieve, and by identifying physiological and cognitive
symptoms that indicate emotional exhaustion, the graduate student can learn
effective coping strategies to stop the destructive cycle of burnout. Internal
approaches such as journaling, managing time and setting priorities relieve
inner pressure and stream-line activities. External techniques such as cultivating
relationships and seeking professional help build support during stressful periods.
Most importantly, developing a life philosophy allows the student to maintain
the direction he/she has chosen despite immense pulls from every direction.
We believe the academic arena needs the new
blood of those who are deepened in character and integrity through just such
a test as emotional fatigue. Those students who develop the inner strength and
wisdom to cope with the pressures they now face will bring tremendous gifts
into future leadership and personal commitments.
What do you perceive to be your calling, the
ideals for which you work? Is it consistent with the highest priorities of your
life and with the principles by which you live? Are you living out these views
in your academic life? The answers you formulate for these questions reveal
your perception of life. In addition, by forming a realistic and accurate
world view, you increase your ability to deal with burnout and fatigue in an
effective way and forge an inner purpose upon which you can build for the rest
of your life.
{1} Neumann, Y and E., and A. Reichel, "Determinants and Consequences of Students'
Burnout in Universities," Journal of Higher
Education, Vol. 61, No. 1 (January/February 1990).
{2} David Fontana, Managing Stress (London:
British Psychological Study and Routeledge Ltd., 1989) pp. 70-71.
{3} This list of cognitive symptoms was compiled from several sources; see
reference list included.
{4} Dr. Ernest Boyer, Scholarship Reconsidered (Princeton, New Jersey:
Carnegie Foundation for the Advancement of Teaching, 1990) p. 69.
{5} Ibid., p. 68.
{6} A. Nicholi, "What Do We Know About Successful Families?" Harvard Medical
School, Massachusetts General Hospital, from pamphlet containing excerpts from
papers delivered during the past few years, p. 2.
{7} Boyer, Scholarship Reconsidered, p. 45.
{8} A. Antonovsky, Health, Stress and Coping (San Francisco: Jossey
Bass, 1979) p. 109.
{9} D. Rosenthal, Genetic Theory and Abnormal Behavior (New York:
McGraw-Hill, 1970).
{10} W.P. Alston, "Problems of Philosophy of Religion," in The Encyclopedia
of Philosophy, reprinted ed. (New York: Macmillan, 1972), 6:286.
{11} Burton R. Clark, The Academic Life (Princeton,
New Jersey: Carnegie Foundation for the Advancement of Teaching, 1987) p. 274.
Additional References
Farber, B. A. (1983) Stress and Burnout in
the Human Service Professions. Pergamon Press: New York.
Golembiewski, R. T. & Munzenrider, R. F. (1988) Phases of Burnout: Developments
in Concepts and Applications. Praeger: New York.
Hockley, R., ed. (1983) Stress and Fatigue in Human
Performance. John Wiley & Sons: New York.
Rigger, T. F. (1985) Stress Burnout. Southern Illinois
University Press: Carbondale and Edwardsville, Illinois.
Schuler R. S. (1979) Effective use of communicating
to minimize employee stress. The Personnel Administrator, 24.
Watkins, C. E. (1982) A new academic disease:
Faculty "burnout." Chronicle of Higher Education.
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